Reward Policy

Notice: The cash-refund feature is currently disabled. Points continue to accumulate in your account and will become redeemable once the feature is enabled. Conditions described below apply once the feature is activated.

1. Point Calculation Formulas

Rewards are computed per question the moment a quiz is submitted, using the following formulas. All resulting amounts are rounded to six decimal places and recorded on the user's ledger.

1-1. Variables

  • C — the taker's country point rate. The platform default is 0.150; country-specific overrides may apply.
  • p — the global correct-answer probability of that question (cumulative correct attempts ÷ cumulative attempts) after the current attempt is counted. 0 ≤ p ≤ 1.
  • passedThreshold — true when the taker scored at least 40 % of the quiz's total possible points.

1-2. Taker Reward (per question)

For each question answered:

  • If the answer is correct AND passedThreshold = true:
reward = (C × 0.49) / max(p, 0.0001)

Intuition: harder questions (smaller p) pay more. The max(p, 0.0001) floor prevents division-by-zero for brand-new questions.

  • Otherwise: 0 P.

1-3. Author Reward (per question, paid to the quiz author)

  • If p ≥ 0.90 (question is "too easy"): 0 P.
  • Otherwise:
reward = ((C × 0.49) / max(p, 0.25)) × 0.15

The author earns roughly 15 % of what a taker would earn on the same question, with the effective difficulty capped at p = 0.25 (no extra bonus for extremely rare questions).

1-4. Self-Attempt Rule

When a quiz author takes their own quiz, neither the taker nor the author earns points for that attempt.

1-5. Referral Milestones

When a user signs up via your referral code and accumulates the following lifetime correct-answer counts, you receive a pending bonus:

  • 50 correct → +200 P (pending)
  • 500 correct → +200 P (pending)
  • 5,000 correct → +200 P (pending)

Referral sign-up bonus: If you sign up with a valid referral code, all taker and author rewards you earn during your first 30 days are increased by 10%. The boost is applied automatically when you submit a quiz and ends 30 days after you join.

1-6. Pending → Confirmed

Some rewards (notably referral milestones) are recorded as pending first and converted to confirmed balance only after additional validation (e.g. anti-abuse review). Pending points cannot be withdrawn.

QuizNeko reserves the right to update these formulas. Material changes are announced via in-app notification at least 7 days before they take effect.

1-7. Point adjustment when an appeal corrects a question

When a test-taker's appeal is accepted by AI review, the question's correct answer is corrected and the scores and rewards of all attempts are recalculated. In addition, separately from the AI review fee, 5 points per question are deducted from the author and paid to the appellant.

2. Refund Procedure

Once the refund feature is enabled, eligible users will be able to request a refund through their account page. The procedure will be:

  1. Complete identity verification (KYC) once.
  2. Register a payout method (bank account or equivalent).
  3. Confirm that the balance meets the minimum withdrawal amount (5,000 P).
  4. Submit a refund request. The request enters anti-fraud review.
  5. Upon approval, the equivalent amount is paid out to the registered method, and the corresponding points are debited from the ledger.

3. Processing Time

  • Anti-fraud review: typically within 5 business days.
  • Payout after approval: typically within 7 business days.
  • If additional verification is required, processing may be extended; affected users will be notified through the in-app notification center.

4. Tax & Fees

Users are responsible for any taxes applicable in their jurisdiction. Where required by law, QuizNeko may withhold taxes or report payouts to authorities.

5. Refusal & Cancellation

Refund requests may be refused if abuse is detected (see Terms §5), if identity verification fails, or if the user's account is under investigation.

Last updated: 2026-06-02